CAREERS

SOLUTIONS ENGINEER

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POSITION

SOLUTIONS ENGINEER

LOCATION

ALPHARETTA, GA

About the role

WorkLLama is an AI-driven, SaaS talent platform that helps companies to optimize and amplify their brand experience to their talent and create powerful employee and candidate experiences. Its technology makes it possible to foster meaningful, more human connections with talent, leading to exceptional and inspired workforces that fuel business success.

 

To that end, it is a welcoming and supportive culture here. We treasure authentic diversity, prioritize inclusion, and make sure there’s room at the table. Together, we ask hard questions. We abandon the way things have always been done. We experiment, test new ideas and help each team member grow. Because being people-first with our product means being people-first at the office. That’s where you come in.

About the Position:

This position will support the pre-sales efforts of sales teams working with hiring organizations across healthcare, aviation, management consulting, high-tech, retail, hospitality and more and staffing industry customers. In addition to understanding the key requirements of these types of businesses, the Solution Engineer must be able to deliver software demonstrations to show the functional and technical capabilities of WorkLLama’s applications to meet the customer’s needs. If you have a great attitude, a passion for solving customer’s hiring challenges and thrive in an environment that is challenging yet rewarding, you should consider a Solution Engineering career with WorkLLama.

 

Solutions Engineer Job Duties:

 The Solutions Engineer will be responsible for actively driving and managing the application evaluation stage of the sales process and working in conjunction with the sales team as the key application advisor and product advocate for our platform. A Solutions Engineer interacts with prospective customers through executive meetings, discovery conversations, solution demonstrations, presentations, and follow-up discussions. The ideal candidate for this role will utilize a consultative approach to learn client requirements and map them to the WorkLLama platform capabilities. This role is for someone who is a problem solver, self-motivated with a strong work ethic, results driven, detail oriented, and can influence. Responsibilities include:

What You’ll Be Doing:

  • Compose and deliver superior sales presentations covering WorkLLama and partner solutions to prospective customer audiences. The presentations must articulate the sales message, differentiate WorkLLama, and leave a strong and positive impression to audiences which can include senior company executives.
  • Prepare and deliver value-based software demonstrations/ presentations in support of sales cycles. Preparation includes personalization of materials to ensure delivery of a simple, appealing, and compelling customer presentation.
  • In advance of a demonstration or key presentation, conduct discovery sessions with representatives from the prospective customer to build relationships with the customer and understand their unique needs. In addition, plan and conduct dry runs with the sales team to align and rehearse the planned customer presentations.
  • Has knowledge of appropriate industries and can provide industry specific solutions insights and perspective to our customers. Stays current on solution and industry updates in their domain. Maintain a close understanding and appreciation of competitive solutions.
  • Work closely with WorkLLama strategic partners in joint presentations and effectively articulate the value of the partnership to prospects.
  • Support RFx completion in support of customer proposals.
  • Ability to effectively present to customers “remotely” using virtual technologies.
  • Provide post-sale support to key customers primarily to the project/implementation team to ensure a smooth transition.

Demand Generation:

  • Support one-to-many sales and marketing events both onsite and remotely.
  • Lead and support Design Thinking workshops to promote new and innovative solutions for customers, prospects and partners. 
  • Collaborate with the sales team to identify whitespace opportunities at accounts.
  • Build close customer and partner relationships

Sales Readiness:

  • Develop close relationships with sales teams to promote effective sales methodologies.
  • Participate in demo system design and planning and assist in configuration if needed. 
  • Participate in new product release input and testing and training of peers.

Preferred Qualifications: 

  • Bachelor’s degree or higher.
  • Candidates with 2+ years of sales related experience, ideally in the cloud software space.
  • Ideal candidates will have a background in the HR tech space and/or contingent workforce industry.
  • Must possess strong presentation skills and be able to communicate professionally in written responses to emails & proposals.
  • Possess a strong collaborative work ethic that can easily adapt to different client cultures as well as the WorkLLama culture.
  • Must demonstrate the ability to work with minimal supervision, quickly adapt to changes, willing to work on tasks due in short time frames and maintain a high level of work performance & service excellence.
  • Display high levels of energy and drive and thrive under pressure.
  • Must be organized and analytical, able to eliminate sales obstacles through creative & adaptive approaches, and establish credibility quickly with customers and partners.
  • Must be able to travel 30-40% of the time

Benefits:

  • All-inclusive Healthcare
  • Unlimited paid time off
  • 401k
  • Flexibility
  • Parental Leave
  • Tuition Assistance
  • Wellness Programs
  • Team Discounts
  • Events & Outings

“WorkLLama is fun. We have a collaborative environment and a management team that focuses on each person’s growth. I’m learning new things all the time.”

–Android Developer

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