Blog67

Customer experience is the impression your customers have of your brand at every stage of their journey, and it’s a key differentiator for companies across industries. Creating an exceptional customer...

Human connection isn’t a modern phenomenon. Social distancing has made us pointedly aware of it. But humans evolved over hundreds of thousands of years in bands of 30+ people who lived in...

Matkin asked attendees to consider what their organizations have done differently when it comes to workforce solutions and, more important, what they will do differently in the future to meet...

Diversity, equity and inclusion (DEI) initiatives have long played an important role in creating strong workforces that drive added value for businesses and employees themselves. The social unrest caused by...

The economic disruption of 2020 will continue to impact businesses in this era of COVID-19, now and in the year ahead. Ongoing uncertainty is expected, with quickly shifting customer priorities...

Think fast. Who’s your best employee? What value does that star performer bring to the business? What would your organization have lost if that individual had dropped out of your talent...

Imagine the possibilities for talent acquisition if you could grow candidate referral flow 300% year-over-year, accelerate hiring 55% or increase engagement more than 40%? It’s all possible if you change...